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FAQ

  • Q1: What sizes are available in your Kurta Sets, and how do I choose the right size?
    At Sai Men's Creation, we offer Kurta Sets in a wide range of standard Indian sizes from S (36) to XXXL (46). To help you select the best fit: 🔹 Size Chart Available: Each product page has a detailed size chart with measurements for chest, shoulder, sleeve, and length. 🔹 Fabric Stretch: Most of our fabrics like cotton and silk blends have a comfortable but structured fit. They do not stretch, so accurate measurement is important. 🔹 Need Help Choosing? If you're unsure, just share the following with us here: Height Weight Chest (if known) Usual shirt size We’ll recommend the best fit based on your body type. We also provide size exchange within 7 days if needed.
  • Q2: How long will it take for my order to arrive, and how can I track it?
    We ship your orders quickly and securely. Here’s what you can expect: 📦 Dispatch Time: Orders are packed and dispatched within 24 to 48 hours after payment confirmation. 🚚 Delivery Timelines: Metro Cities: 2–4 business days Tier 2/3 Towns: 4–7 business days Remote/Rural Areas: 6–10 business days International Orders (if applicable): 10–15 days 🔎 Order Tracking: Once your order is shipped, you’ll receive an SMS and email with the tracking link. You can also message us with your Order ID, and we’ll send live updates. 🛑 Delays Due to Festivals or Weather: Please allow extra time during festive seasons or national holidays. We appreciate your patience.
  • Q3: Do you offer custom sizes or bulk orders for weddings, events, or functions?
    Yes, we specialize in custom orders and bulk/group outfits for occasions like: Weddings & Groomsmen Festive Celebrations Corporate Events Stage Performances 👔 Custom Stitching Available: We can adjust lengths, sleeves, or provide specific sizing upon request. You can also personalize colors and embroidery patterns. 👥 Bulk Order Perks: Minimum 5 pieces for group discounts Theme-based matching options (e.g., family color coordination) Early delivery for urgent functions Special packaging (e.g., gift boxes) 📩 To get started: Send us your requirements such as: Number of sets Sizes needed Preferred colors/fabrics Event date Our stylist will assist with design recommendations and a quotation within 24–48 hours.
  • Q4: What is your return/exchange policy if the product doesn't fit or I want to change it?
    We want you to be fully satisfied with your purchase. Here’s our return & exchange policy: 🔄 7-Day Exchange/Return: You can request a return or exchange within 7 days of delivery under these conditions: The item must be unused, unwashed, and in original packaging with tags. Only size-related exchanges or replacements for damaged/defective items are allowed. Refunds are processed only in cases of stock unavailability or product defects. 💳 Refund Method: If eligible, refunds are issued to your original payment method within 5–7 business days. 📝 Easy Process: Just share your Order ID and a photo (if damaged/incorrect item), and we’ll arrange a pickup from your doorstep if your area is serviceable. ❌ Not Covered: Customized, altered, or bulk items are not eligible for return/exchange unless there's a genuine defect.
  • Q5: What payment options do you offer, and are there any current offers or discounts?
    We provide secure and flexible payment options for a smooth shopping experience: 💳 Accepted Payment Methods: UPI (Google Pay, PhonePe, Paytm, etc.) Debit & Credit Cards (Visa, MasterCard, RuPay) Net Banking (All major Indian banks) Wallets (Paytm, Mobikwik, etc.) Cash on Delivery (COD)* – Available for select pincodes only 🎁 Current Offers: 10% OFF on First Order: Use code SAI10 at checkout Kurta + Jacket Combo Discount: Save ₹300 on combo sets Free Shipping on prepaid orders above ₹999 Festive Flash Deals every month – keep an eye on our website & Instagram 💼 Corporate or Gifting Discounts: Looking to gift in bulk or for a team event? Special pricing and customized packaging available for corporate clients.
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